Q. If this is an members’ website, how do I have my say?

A. The Club Committee is always pleased to hear from former fixed weeks owners either for comment about this website, or other issues relating to their membership  of the Macdonald Resorts Points Club. However, if your enquiry relates to a problem encountered during a stay at Elmers Court please do report it to the resort’s reception at the time.

Q. How do I become a member of the Elmers Court Points Club?

A. See the sales page.

Q. How do I relinquish my Elmers Court Resort Club points?

A. Members have an opportunity to relinquish Points every two years. Contact Member Services for information.

Q. How can I sell my Elmers Court Resort Club timeshare points?

A. See the Sales page for information. Click here for details of a new way to sell your points.

Q. How can I check availability and cost of renting an apartment?

A. Contact Macdonald Resorts – see the Renting page for more information.

Q. What is the nearest airport to Elmers Court?

A. Southampton—approximately 25 miles from Elmers Court

Q. Can I get to the resort by train?

A. There is an excellent train service from Southampton Airport to Brockenhurst. From Brockenhurst there is a regular “shuttle” to Lymington Pier train station, which is only half a mile from Elmers Court.

Q. Can I book additional accommodation for my friends who would like to come to Elmers Court when I am there?

A. Yes. Contact Macdonald Resorts for availability.

Q. What laundry/ironing facilities are there?

A. The resort has a laundry for the use of guests and apartments have irons and ironing boards.

A service laundry–washing and drying –but not ironing, is available through Resort housekeeping.

Q. What activities will be organised when we visit the resort?

A. No formal activities are arranged, but locally available activities–especially during school holidays –are always highlighted by the Resort management.

Q. What is the best way to hire car?

A. Contact the resort reception or if you want to book on line, two companies which serve the area include Europcar and National Car.

Q. Will supermarkets be open when I arrive?

A. The two closest supermarkets to Elmers Court are Tesco on the High Street and Waitrose on Stanford Road, which are open until 8 and 10 pm respectively on Saturday evenings. Both are also open Sundays between 10 am and 4 pm. Somerfield at Ampress Park, Lymington is open 24/7.